Frequently Asked Questions

Discover essential information about SolidCold Corp's ultra-low temperature freezer and medical refrigerator services through our FAQ page. With over 30 years of experience, we take pride in being a trusted refrigeration solutions provider. Here, you'll find answers to common inquiries about our offerings and why SolidCold Corp is your go-to source for refrigeration solutions.

What sets SolidCold Corp apart in the industry?

SolidCold Corp stands out for several reasons. Firstly, we boast over three decades of experience in providing refrigeration solutions. Secondly, we take a unique approach by handling both sales and services entirely in-house. This means our dedicated team not only sells our ultra-low temperature freezers and medical refrigerators but also services and repairs them. This integrated approach ensures consistent quality and prompt support for our customers.

What types of refrigeration solutions do you offer?

We specialize in ultra-low temperature freezers and medical refrigerators. Our products are designed to meet the stringent requirements of the pharmaceutical, aerospace, biomedical, and industrial sectors. Whether you need precise temperature control for research, storage, or production purposes, our refrigeration solutions deliver uncompromised performance and reliability.

How fast is your shipping process?

We understand the urgency of your refrigeration needs, which is why we offer fast shipping options. While the industry standard for equipment delivery can range from eight to ten weeks, we take pride in providing expedited shipping. In most cases, you can expect to receive your order within just a few days, allowing you to get your essential equipment up and running swiftly.

Can you provide service and repairs for your products?

Absolutely. At SolidCold Corp, we sell our refrigeration solutions and have experienced technicians who perform service and repairs on staff. This end-to-end capability ensures that you receive comprehensive support for the entire lifecycle of your equipment. Whether it's routine maintenance, repairs, or technical assistance, our team is here to keep your refrigeration systems running at their best.

Is everything in stock?

Yes, we maintain a robust inventory of parts and equipment. Having everything in stock allows us to fulfill your orders promptly and efficiently. It also ensures that we can swiftly address any service or repair needs, minimizing downtime and disruption to your operations.

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For any further inquiries or specific questions, please contact our knowledgeable team at SolidCold Corp. We are dedicated to providing you with the highest-quality refrigeration solutions and exceptional customer service.

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